Terms, conditions and refund policy

Contacting our company
Telephone: +33 556 674198
Email: administrator@aboutastro.com
Paying customer with a query? Contact jenna_delivery@aboutastro.com

You may access and use this Web site solely pursuant to these Terms and Conditions for your personal, non-commercial use. Use of this Web site is for entertainment purposes only and does not substitute for any legal, financial or medical advice. Any use contrary to as stated herein requires our prior consent. These Terms and Conditions apply to aboutAstro's web sites, free promotional material and email customer campaigns.

In no event will aboutAstro be liable under any theory of tort, contract, strict liability or other legal or equitable theory for any lost profits, lost data, lost opportunities, costs of cover, exemplary, punitive, personal injury/wrongful death, special, incidental, indirect or other consequential damages, each of which is hereby excluded by agreement of the parties regardless of whether or not either party has been advised of the possibility of such damages.

This web site, including all content made available on or accessed through the web site or sent to customers in relation to the web site and it's activities, is provided "as is". to the fullest extent permissible by law, aboutAstro and its subsidiaries and affiliates make no representations or warranties of any kind whatsoever for the content on the web site or the materials, information and functions made accessible by the software on or accessed through the web site, for any services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the web site.

You hereby acknowledge that the services provided on this Web site are for personal and entertainment purposes only. Access to the services may be subject to interruption by reason of scheduled or unscheduled downtime or inherent technical limitations of server technology or Internet connectivity or due to the complexity underlying Internet operations. We make no warranty that the services will operate as represented, be entirely free of errors or provide results that meet your expectations.

aboutAstro guarantees that all reports will be calculated using industry standard methods and algorithms. The interpretations are written by professional astrologers. No other guarantees or warranties are offered for any product or aspect of service. All services are for entertainment purposes.

All reports are final sales and non-refundable. We do not guarantee the results of the professional astrological analysis. We have provided reports as samples. Please make sure to examine these before placing your order. If you have in-avertedly entered the wrong birth data information, please contact administrator@aboutAstro.com and we will exchange the report through our customer care department.

Products purchased that are downloadable or sent by email are NOT refundable, but may be exchanged within 30-days from date of purchase. The product to be exchanged may only be exchanged for another downloadable product sold by aboutAstro. However, before any new exchange will be made available, the customer must return to aboutAstro, a Refund Claim Form. The Return Claim Form will be provided to the customer after the customer informs aboutAstro that they need such form. To obtain an exchange, you must notify aboutAstro within 30 days of your original purchase date, that you desire to exchange the product purchased. The Refund Claim Form provided to you must be returned to aboutAstro by regular mail only (no e-mail), within 10 days, in order to obtain the exchange.

Refunds will be given in the case when it is beyond any doubt that aboutAstro have failed to provide the service required by you, the customer, through professional negligence or technical fault. aboutAstro does not warrant that the functions contained in the web site or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the web site or the server that makes it available is free of technical fault.

In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to aboutAstro will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a Refund Claim Form that was a result of an incorrect email address and/or mailing address provided by you to aboutAstro The customer is responsible for providing a correct/working e-mail address.

Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

Contacting Company
You may contact aboutAstro for customer support or service by using our feedback form or by contacting administrator@aboutastro.com

aboutAstro reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on aboutAstro' Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions. All purchases made on aboutAstro web sites holds these Terms and Conditions to be binding and by making a purchase you agree to the terms herein.